Frequently Asked Questions

Everything you need to know about your Perfora shopping experience.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'Order Status' page on our website using your order ID.

What is your return and exchange policy?

We offer a 30-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached. Returns are processed within 5-7 business days after we receive the item.

Do you offer international shipping?

Yes, Perfora ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

At Perfora, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections to minimize our environmental footprint.