Returns & Exchanges
At Perfora, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn items with original tags attached into the original packaging to ensure they are protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off & Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing